To make the purchase, you must carefully follow the online procedure. Pellettieri di Parma reserves the right to refuse or cancel an order, in the event of doubts about its authenticity – incomplete or inconsistent personal data, payment defaults already manifested in previous purchases, doubtful credit card authenticity – or in the event of unavailability of the products . The communication of refusal or cancellation of the order (by e-mail or telephone) may not be timely and may also occur following subsequent contact by the customer.

How to buy?

• Click on the desired product to access the relative product sheet and view all the information on the product in detail. Select the chosen size and add it to the shopping bag by clicking on “Add to cart”;
• To buy now, click on “Buy”. To change the contents of the cart, click on “Go to cart”. You can then proceed to checkout by filling in all the fields relating to the address, as well as the chosen payment method. To find out the payment methods available, view the Prices and payment methods section.

Finally, read the summary of your purchase and click on “PLACE ORDER”.

At the end of the purchase, you will receive an e-mail containing the identification data of your order and the confirmation that it has been received correctly.

We remind you that all orders placed online can be returned within 14 days of delivery, with the exception of personalized products.

Orders are only allowed for adults.

Pellettieri di Parma srl. will not be held responsible for orders placed by minors without parental authorization.

Prices and payment methods ,
strong The prices indicated on the site are to be considered inclusive of taxes and VAT. Any shipping costs or payment costs are in any case communicated in advance to the customer through the site or these conditions.

The following payment methods are foreseen:

Credit card:
In cases of purchase of goods with credit card payment methods, the transaction can take place through the secure server Stripe or another secure server selected by Pellettieri di Parma. In no case and at any stage of the payment will Pellettieri di Parma be able to know the information relating to the customer’s credit card, transmitted via secure connection directly to the website of the bank which manages the transaction. No Pellettieri di Parma computer archive will keep such data and therefore in no case Pellettieri di Parma can be held responsible for any fraudulent or illegal use of credit cards by third parties at the time of payment.

Bank transfer:
In case of purchase by bank transfer, the bank coordinates for payment will be displayed. Payment by bank transfer involves an additional cost of Euro 8.00 to be paid by the customer. The shipment of the goods will take place only upon effective receipt of the payment in the bank.

Payment security ,
The payment transaction takes place on a secure page, which uses SSL (Secure Socket Layer) certificates, a system that guarantees maximum security for online transactions. Credit card data is protected from unauthorized access by encrypted SSL data transfer, not accessible to third parties.